Home Emergency Tips

Here at SERVPRO we clean and restore fire and water damage, but our desire is that you never need to call us.

Harmful Waste (Sewage, Bloodborne Pathogens, Etc.)

Here are some home emergency tips:

Do:

-Stay out of affected areas

-Call emergency service personnel if the situation is life threatening.

-Treat all bodily fluids as if they are contaminated

-Turn off the HVAC system if there is sewage damage.

Don’t:

-Attempt cleanup of any kind

-Touch or handle items that might be contaminated with bodily fluids.

-Eat, drink, smoke, apply cosmetics or handle contact lenses in affected areas.

*If exposed to harmful waste, OSHA recommends a post- exposure medical evaluation. Consult your local health department or physician.

Home Maintenance Checklist

There are tons of ways that you can keep your clean and safe and your SERVPRO team is here to give you tips on how to do so!

Weekly, you can:

1. Vacuum your carpet. (Rule of thumb: vacuum once per week per human inhabitant, twice per pet).
2. Feel plugs/ outlets for warmth. Call electrician if anything appears unusual.

Monthly, you can:

1. Change air filters (if there are no pets, smoking inside the home, or inhabitants with allergies, you may change them quarterly at a MINIMUM).
2. Test smoke and carbon monoxide alarms by pushing ‘test’ button.
3. Check faucet and hose connections under sinks and toilets and behind laundry equipment and refrigerator.
4. Look for leaks at shut-off valves.
5. Check walls and ceilings for brown spots. Check painted surfaces for peeling, chipping or blistering. This can be indicative of water damage.
6. Clean dust from molding and baseboards to preserve value.

Quarterly, you can:

1. Check inside basement walls for dampness or water stains.
2. Check to make sure crawl space vapor barrier is in good condition and placed correctly.
3. Examine outside vents and gutters. Make sure properly sealed and clear of obstruction. Recheck vents during and after a snowstorm.
4. Check condition of caulking around sinks, bathtubs, and showers. For extra protection, replace with long-lasting material such as silicone or latex.
5. Clean dirt and dust from around furnaces, air grills and ducts.
6. Have dryer vent cleaned by professional or remove lent with leaf blower to prevent clogging or fire damage. Check vent if clothes aren’t drying properly.

Bi-Annually, you can:

1. Have carpet cleaned by professional cleaner to preserve fabric or warranty.
2. Practice fire escape plan with family. Identify off-site meeting location/shelter.
3. Pull back floor insulation in basement or crawl space to check for leaks, wood damage around supply pipes.

Annually, you can:

1. Change batteries in smoke and carbon monoxide detectors. Clean detectors/vacuum each grill.
2. Have property inspected and treated for termites by professional technician.
3. Check roof for damaged shingles and flashing.
4. Replace washer/dryer and refrigerator hoses (steel braided hoses are recommended).
5. Have AC unit serviced by professional technician. Condensation drain lines need to be checked for clogging to prevent water damage.
6. Have fireplace inspected and cleaned by professional chimney sweeper.
7. Drain garden hoses and store for winter.

Long Term Reminders:

1. Every 5 years, have ducts cleaned by professional technician.
2. Every 25 years, replace roof shingles.

More general safety tips include:

•  Store emergency contact information (police, fire dept., hospital, etc.) in physical and digital locations. Free apps are available as a resource (see servpro.com/ready).
• Keep rescue ladder(s) for multi-story homes.
• Keep fire extinguisher in kitchen and on every floor. Have all house dwellers practice use.
• Plug a rechargeable flashlight into socket close to bed. May also be used to signal first responders.
• Trim back branches from roof and chimney to prevent fire or structural damage.
• Regularly clean fireplace ash pit.
• Never burn green wood. Burn only dry, well-seasoned hard wood that has been split properly.
• Use dryer sheets when drying clothes to reduce spontaneous combustion. Let clothes cool off before transferring.
• If a rotten-egg type smell is detected, check pipes for possible gas leak.
• Set water heaters no higher than 120 degrees. Keep combustible and flammable material away from heater.
• Consider a sprinkler system in home to prevent fire damage.
• Never plug more than one high wattage appliance in single outlet.
• Keep carpet stretched and healthy to prevent tripping on wrinkles. If wrinkled, check for delamination by pulling carpet back from corner of room. Delaminated carpet is not repairable and must be replaced.

In case of water damage, you should know what to do and what not to do until help arrives. SERVPRO’s got your back. Here are our tips:

DO:

• Shut off the source of water if possible or contact a qualified party to stop the water source.
• When access to the power distribution panel is safe from electrical shock, turn off circuit breakers in wet areas of the building.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushion for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Any painting, art object, computers, document and other material that are valuable or sensitive to moisture should be relocated to a safe, dry place.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hang furs and leather good to dry separately at room temperature.

DON’T:

• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpet or floors to cause staining.
• Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet.
• Enter rooms where ceiling is sagging from retained water.

Home Emergency Tips: Part 4

What to do until help arrives. 

It's time for our last Home Emergency Tips entry. The way you respond after a home emergency can make a huge impact on the scale of the damage. Follow these tips to minimize water damage as much as possible in your home.

Water Damage

Do:

• Remove as much excess water as possible by mopping and blotting.


• Wipe excess water from wood furniture after removal of lamps and table top items.


• Remove and prop wet upholstery and pillow cushions for even drying.


• Place aluminum foil or wood blocks between furniture legs and wet carpeting.


• Turn air conditioning on for maximum drying in summer.


• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting.


• Remove valuable paintings and art objects to a safe, dry place.


• Open and place luggage in sunlight to dry, if possible.


• Gather loose items, toys, etc. from floors.

Don’t:

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature.


• Leave books, magazines or other colored items on wet carpets or floors.


• Use your household vacuum to remove water.


• Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.


• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

Home Emergency Tips: Part 3

Helpful tips on what to do until help arrives.

Today we post Part 3 of Home Emergency Tips. Here at SERVPRO we clean and restore fire and water damage, but our desire is that you never need to call us. June is Home Safety Month, so stay tuned to tips to keep your home the safest home it can be.

Harmful Waste (Sewage, Bloodborne Pathogens, Etc.) 

Do:

• Stay out of affected areas.


• Call emergency service personnel if the situation is life threatening.


• Treat all bodily fluids as if they are contaminated.


• Turn off the HVAC system if there is sewage damage.

Don't:

• Attempt cleanup of any kind.


• Touch or handle items that might be contaminated with bodily fluids.


• Eat, drink, smoke, apply cosmetics or handle contact lenses in affected areas.

*If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Home Emergency Tips: Part 2

Helpful tips on what to do until help arrives. 

It's time for Part 2 of our 4-part Home Emergency Tips. June is Home Safety Month and we want to equip you to minimize home injuries with brief tips that go a long way. Stay tuned for more tips!

Vandalism Damage

Do:

• Hose or wash egg damage from building exterior as soon as possible.


• Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don't overwet). Scrape and blot; don't rub since it can damage fibers.


• Vacuum glass particles from carpets and upholstery.


• Save containers that reveal the composition of spilled inks, cosmetics and paints.

Don't:

• Attempt to remove ink, paint or cosmetic stains.


• Operate damaged lamps or appliances.


• Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Home Emergency Tips: Part 1

Helpful tips on what to do until help arrives

June is kicking off the SERVPRO West Columbia blog with Home Safety Month. According to the Citizen Corp website, "Some 20 million medical visits were required for treatment of home injuries last year." Simple steps can go a long way to minimize risk, so tune in for our 4-part Home Emergency Tips.

Fire and Smoke Damage

Do:

• Limit movement in the home to prevent soot particles from being imbedded into upholstery and carpets.


• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.


• Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.


• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.


• If electricity is off, empty freezer and refrigerator completely and prop doors open.


• Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.


• Wash houseplants on both sides of leaves.


• Change HVAC filter.


• Tape double layers of cheesecloth over air registers.

Don't:

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Professional.


• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Professional.


• Attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.


• Use any canned or packaged food or beverages that may have been stored close to fire, heat or water (they may have been contaminated).


• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.


• Send garments to ordinary dry cleaner. Improper cleaning may set smoke odor.