Thursday, August 25, 2011

Talking Business: Damage Lingers Even When Smoke Clears



Let's talk business. In the corporate world, office downtime can mean bad news for a company. Especially following a devastating fire, the days and weeks that a company's doors are shut mean money lost that may not be recouped. In addition to the loss in productivity, it is not hard to imagine what could become of millions of dollars of computers and other office equipment, having been enveloped in smoke and doused in water.

Expensive electronic equipment is not the only thing damaged when exposed to water and smoke. Conference rooms, tables, chairs, carpeted floors, art, lamps and other employee possessions are among the many office components at risk for fire and water damage. In fact, a fire can and sometimes does mean an untimely end to a once successful business. These critical moments require immediate attention from specialists trained in fire and water restoration. Fast response time can be step one in the eventual recovery of a business.

When we get a call from a business owner who has experienced a fire, we know they are experiencing a whirlwind of fear, frustration and anxiety, which is why we get on site as fast as we can to assess the damage and get to work. SERVPRO is a nationally franchised professional fire and water cleanup and restoration company in Greater Columbia. We also provide professional pack-outs, relocating any damaged documents or equipment to a cleaner environment so they can be restored to preloss condition.

Restoration companies trained in this type of cleanup must also be familiar with the inner workings of the insurance industry. SERVPRO works with agents and adjusters to quickly settle claims and achieve high customer satisfaction. The work that we do to restore equipment and materials, as opposed to replacing them, saves the insurance industry a lot of money each year.

Few companies are able to efficiently get in there and clean electronics after a fire. We happen to be one of them. There are a series of steps we take to ensure that electronics and important documents are properly cleaned and restored. Of course, we can also professional clean the carpets and other saturated items. Chairs may not be expensive compared to computers, but if you have 100 chairs that are soaking wet, the cost of replacement can be quite high. When customers see our green trucks on site, they can rest assured that "green means clean."

*Photo credit: http://photography.nationalgeographic.com/staticfiles/NGS/Shared/StaticFiles/Photography/Images/POD/p/pines-fire-blair-444449-xl.jpg

Sandy Hayden

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