Friday, July 29, 2011

Why SERVPRO?

Ah yes, the age-old question. Parents of young children are particularly familiar with the word, as it is a basic and imperative human need: to know why.

So why SERVPRO? Why not some other restoration company? Why not do it yourself? Why call us? I'll tell you.

  • SERVPRO is the national leader in Fire & Water Cleanup & Restoration.

  • SERVPRO uses only state-of-the-art equipment.

  • Training of SERVPROprofessionals at the national, regional, and local levels is constantly reinforcing the highest standards.

  • SERVPRO presents professionally uniformed field personnel.

  • SERVPRO employs experienced and certified technicians.

  • SERVPRO provides a professional service fleet.

  • SERVPRO offers Full Service mitigation and construction services.

  • SERVPRO has the resources of a national company in times of large disasters.

  • SERVPRO franchises are held to a higher standard by the National Headquarters.


So if your weekend happens to be less than beautiful due to the unplannable (say, fire or water damage?), then I think you know who to call.

Here and ready to help when you need it most: (803) 755-9774.

Thursday, July 28, 2011

Oil Fires: From Unattended Bacon to Explosive Fireballs

[youtube http://www.youtube.com/watch?v=uQQtswe-a7s?hl=en&fs=1&w=425&h=349]

Water, being heavier than oil, sinks to the bottom of a pan of grease where it heats to dangerous temperatures instantly. The explosive force of the steam blows the burning oil out of the pan. This can result in fireballs launching even thirty feet up in the air. Sugar and flour are other dangers to oil fires, as one cup of either creates the explosive force of two sticks of dynamite.

Wednesday, July 27, 2011

Get Your Ducts in a Row

Ventilation systems can often be the biggest culprit in poor indoor air quality because many people allow HVAC systems to operate for some time without much attention or upkeep.

Your HVAC system could be circulating odors, dust and other contaminants throughout your home or business. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which can in turn save you money and give you cleaner air to breathe.

SERVPRO Franchise Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. Benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.

  • May help to eliminate offensive odors.

  • Helps reduce the potential for mold growth.


For more information on duct cleaning or to set up a written inspection and estimate, call SERVPRO of Cayce/West Columbia and Lexington today at (803) 755-9774.

*Don’t forget to fill out the poll on our home page about how you heard about SERVPRO. We’d love to hear from you!

Tuesday, July 26, 2011

Myth-busting: Lightning

After seeing my dog Charlie shove her face (the only part of her body that would fit) under my bed during the storm last night, I found myself with inspiration for today's blog. You see, I wish I could have told my terrified pup that we were completely safe and that she was not facing her final hours. As silly as she seemed, though, I couldn't help but think that we act similarly. We often approach storms with too much or too little fear because we don't know the facts. So please take a moment to test your knowledge and enjoy some lightning myth-busting.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place twice, especially if it’s a tall, pointy object. The Empire State building is struck nearly 25 times per year!

Myth: If clouds aren’t over my head and it isn’t raining, lightning poses no threat to me.

Fact: Lightning often strikes more than three miles outside of the thunderstorm and has been known to travel as far as 10-15 miles before striking the ground.

Myth: “Heat lightning” occurs after a very hot summer day and poses no threat.

Fact: “Heat lightning” is just a term used to describe lightning from a thunderstorm too far away to be heard.

*Don't forget to fill out the poll on our home page about how you heard about SERVPRO. We'd love to hear from you!

Sandy Hayden

Monday, July 25, 2011

It's Never Too Late for Spring Cleaning

I know what you’re thinking: “The heat index has averaged 115ºF for the last two weeks... it’s not spring anymore.” But hear me out, it’s never too late for spring cleaning. What happens every year when the pollen count spikes and allergies launch into full swing, if you’re like me, is that you end up seeking shelter in the great indoors despite the gorgeous weather. Those flowers are great and all, but my nose is running and I think I have a migraine. If that sounds like you, you might have also noticed that despite the air-conditioned refuge you seek, the sniffles don’t leave. How is this possible?

Sounds like your refuge needs some spring cleaning. Modern homes are so well built and insulated that they are nearly air-tight. While they keep the warmth and air-conditioning inside, they also allow contaminants—such as dust and mold particles—to build up to potentially irritating, even unhealthy, levels.

So why bring this up now? Believe it or not, fall is actually on its way. Although the allergy triggers are slightly different than those in spring, the symptoms can be equally miserable. If you tackle the big cleaning projects now, then by the time allergies are back, it’s just a matter of maintenance cleaning. Check out the following tips on “spring” cleaning and consider giving your home a good scrub-down in the coming weeks.

  1. Always start at the top. As you clean higher-up items, like ceiling fan blades and top shelves on bookcases, you’ll knock dust down to a lower level. You don’t want to resoil an area you have already cleaned!

  2. Stay focused on the task at hand. When cleaning out a closet or drawer, it’s easy to get drawn in by old photo albums and keepsakes. Set aside time for the fond memories later—you’re on a mission!

  3. Don’t be a pack rat. You don’t want to throw away precious keepsakes, but try to limit the junk laying around the house. If you haven’t used it in a year or two, throw it out, or better yet, sell it in a garage sale!

  4. Hit the hidden areas. We all avoid the hated, hidden areas in our homes, but now is the time to face the monster dust bunny under the bed. Be ruthless!

  5. Tackle the big projects first. It happens every year: We start with the best intentions to scrub down our homes from top to bottom, but somewhere in the middle, we run out of steam. Tackle the biggest projects first, or you may never get to them.

  6. Yard sale time! Don’t just chuck your unwanted items. Put them up for sale! You may be surprised to see what could bring in a couple of bucks.


Of course, if spring cleaning isn’t your cup of tea, just give us a call. Here at SERVPRO we have a professional tools and a knack for nooks and crannies. We’ll have your home sparkling in no time!

Don't forget to fill out the poll to the right (if you can't see it, please go to the home page: servprolexingtonsc.wordpress.com)! We'd love to know how you heard about us!

Sandy Hayden

Friday, July 22, 2011

A Love Story

“Luther’s sister married my Uncle Ed,” Shirley explains at her kitchen table, taking a break from the sweltering heat of yard work, “they wanted us together.” An orchestrated meeting, the soon-to-be couple went to the store to buy ice cream for Luther’s mother, where Luther first asked Shirley on a date.

I am sitting at the table with her, peering out the window at the property Luther transformed into a family legacy—a tranquil pond, the white bridge that crosses it, their home. “And then what?” I ask, wondering how the two strangers went from the ice cream isle to the isle of a small church to say their vows. A smile crosses her face. “We kept dating... for two years.”

Shirley was just sixteen when she went on her first date with a twenty-one year-old Luther. She lived in small town Hilda, South Carolina, requiring Luther an hour drive with every visit. “We had been dating a year and he wanted me to marry him the summer after the 11th grade. We were in my living room and he said, ‘I’ve worn out two sets of tires on this car. If we don’t get married, I’m going to have to stop coming.’” The two became officially engaged the Christmas of Shirley’s junior year of high school and married shortly after her graduation.

Shirley describes Luther: “He loved a challenge. He was kind—I never heard anything bad about him. He was a family person and God was priority in our lives. People respected him like they respect Marty."

Luther had an array of business experience before working for Service Master, ranging from delivering milk for Edisto Farms to taking over the business of Hilltop Grocery. It was not until working for SERVPRO, though, that Luther’s interest in business sparked, a spark that resulted in a flame introducing the East Coast to SERVPRO. As a matter of fact, a large number of the franchises in South Carolina resulted from Luther recruiting the men with whom he delivered milk.

Running a beauty shop out of their home, Shirley worked and played a supportive role in the SERVPRO story, joining Luther at meetings and conventions, sometimes even taking their children. “The first convention was in Atlanta; it was very small,” she recalls. The company was very much a part of family life.

“Luther was quiet to strangers, but he loved talking about business,” Shirley states, describing the life SERVPRO brought to Luther. “SERVPRO wanted him to do all he could.” And that is, in fact, exactly what he did.


Luther was the first of four people in the history of SERVPRO to receive the Humanitarian Award. He and Shirley are pictured receiving the reward from friends, Ted and Doris Isaacson. Sandy Hayden

Thursday, July 21, 2011

Blast From the Past

In our exploration of SERVPRO's history, we stumbled across an hilarious array of photos from SERVPRO in 1976. Keep your eyes pealed: you'll probably see some familiar faces!

Current owner, Marty, in the early years!

The old SERVPRO vehicles -- very stylish.

Founder, Luther, at Convention.

Maybe not that much has changed...

Luther and Shirley.

Marty and his Aunt Carolyn

Marty and Tia :)

Angie on the slopes.

And one more of Shirley and Luther!

Convention then.

Convention now.

Here's to the years ahead!

Sandy Hayden

Tuesday, July 19, 2011

SERVPRO Museum

As one of the third oldest franchises, we've seen and done quite a lot. Check out of a few of these SERVPRO relics recently uncovered.

In this 1985 Honors booklet, you'll notice our very own Marty and Angie Williams recognized on the right page toward the bottom!




Check out this 1988 Newsline! A little different from the ones you're getting in the mail today.

Featured in the very Newsline pictured above is this photo of Marty Williams receiving a Servpro Sammy Trainer Award from none other than Harry Mangleburg and Doris Isaacson.



Speaking of the Servpro Sammy Trainer Award, check out our former SERVPRO mascot. Introducing Servpro Sammy himself. He has now retired, being replaced by Stormy and Blaze.

This undated state roster features the little guy!

And last but not least, Marty and Angie's #3 in Nation they received in 2000. Ok, that's not that old, but we just couldn't help bragging about our incredible owners.

Stay tuned for tomorrow! More to come!

Sandy Hayden

Monday, July 18, 2011

Our Story

In 1968, Luther Williams became one of the first SERVPRO franchise owners, following closely behind CEO Ted Issacson and his partner, Tal. The three men, first serving as Service Master franchise owners, became fast friends through the annual conventions. Meeting difficulty in chemical distribution with the corporation, Ted and Tal decided to branch off from Service Master, and thus the SERVPRO legacy began.

They created the franchise as a painting company in Sacramento, deciding to expand the operation into a restoration company in 1969. Luther Williams was among the first on board with the new franchise decision. As a regional director, Williams recruited new businesses in the Southeast faster than any other SERVPRO owner to date. At one point, he trained and serviced North Carolina, Georgia, South Carolina and Florida all from his local West Columbia location. He was the first of four owners to receive the Humanitarian Award for his incredible contribution to SERVPRO and the local community.

Just ten years later, the franchise was sold to the current owners, Marty and Angie Williams.  Their children recently became part of the SERVPRO team as well. Daughter Tia reminisces on her grandfather: “To me he was just a wonderful father figure who joined me in my love for the outdoors. To find out he also basically built an empire as a businessman and community leader is just all the more wonderful. Not that I’m surprised.”

Through hard work and sweat, this franchise has been built into a leading company in the local Fire & Water Cleanup & Restoration business. The core values of SERVPRO of Cayce/West Columbia & Lexington are honesty, ethical business practices and taking care of their employees. These same values have served as the foundation of many solid relationships with prominent insurance companies and property managers throughout the areas served.

Sandy Hayden

Thursday, July 14, 2011

Stay Tuned

Next week is dedicated entirely to SERVPRO of Cayce/West Columbia and Lexington. We will be sharing stories about our beginnings as well as blast from the past photos. You won't want to miss this!

Wednesday, July 13, 2011

First Aid

According to the National Safety Council (nsc.org), “25% of emergency room visits could be avoided if people knew basic first aid and CPR.”

It is more than likely that everyone will find him or herself in a situation that could be benefited by first aid training. If first aid is not all the treatment a person needs, it will help until professional care can be administered. NSC describes first aid as “the difference between life and death, between temporary and permanent disability, between rapid recovery and long hospitalization.”

Register for a class with the American Red Cross and be the difference: http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=aea70c45f663b110VgnVCM10000089f0870aRCRD&vgnextfmt=default

Sandy Hayden

Monday, July 11, 2011

Pool Safety

You’ve heard the ice cream trucks; you’ve felt the heat; you’ve gobbled the barbeque. There is no denying summer is here and in full swing. This means that it is time for swimming! In the spirit of summer fun, many people choose to ignore safety precautions. Don’t let your summer plans be ruined by carelessness. A little safety goes a long way.

Stay Close and Alert 

It’s simple: stay nearby and keep your eyes open. Children should never be left unattended (even for a short period of time) in a pool or spa. If children are in or near the water, they should be actively watched. It’s also valuable to teach your children basic water safety tips; make it fun by turning it into a game of learning. Keep children away from all possible entrapments, such as pipes and drains. Always have a telephone within reach while at the pool. If a child goes missing, look for him or her in the pool or spa first. Be sure to share your safety instructions with family, friends, and neighbors.

Water Safety Skills

If you are going to have or visit a pool, then it is crucial that you learn how to swim as well as teach your child how to swim. Learning how to perform CPR is also very useful. Keep these skills up to date. Be sure to understand the basics of life-saving skills so as to be able to perform or assist in a rescue as needed.

Appropriate Equipment

Install a fence around your pool and spa that is at least four feet tall. It is best if the fence is self-closing and self-latching. Ask your neighbors to take the same precautions on their pool areas. Put a lockable safety cover on your spa. If your house is the fourth side of the fence around your pool, install and use door alarms on the doors leading outside. Particularly if you have young children, it is smart to install gate and pool alarms that alert you when someone enters the water. Make sure your pool and spa have working drain covers. Keep your pool and spa covers in good condition. Lastly, consider a surface wave or underwater alarm.

Sandy Hayden

Friday, July 8, 2011

Back to Basics: What We Can Do For You

So you know that SERVPRO does "fire and water cleanup and restoration," but do you know what that entails? Don't miss out on all that we can do for you.



Restoration:

  • Fire, Smoke, and Soot

  • Water Removal and Dehumidification

  • Mold Mitigation and Remediation

  • Catastrophic Storm Response

  • Move Out sand Contents Restoration

  • Electronics and Equipment

  • Document Drying

  • Contents Claim Inventory Service


Cleaning:

  • Air Ducts and HVAC

  • Biohazard, Crime Scene and Vandalism

  • Carpet, Upholstery, Drapes and Blinds

  • Ceilings, Walls and Hard Floors

  • Odor Identification

  • Deodorization


We're here to serve you and make it like it never even happened.

Give us a call: (803) 755-9774

Wednesday, July 6, 2011

Know Your Smoke 101

Fire damages are complex due to the unique nature of different types of smoke. Some things you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Once at a fire scene, a SERVPRO Professional tests the soot to determine which type of smoke damage occurred.

Types of Smoke:

  • Wet Smoke Residues result from smoldering fires with low heat. Residues are sticky and smeary with a pungent odor. Smoke webs can be difficult to clean.

  • Dry Smoke Residues result from fast burning fires at high temperatures. Residues are normally dry, powdery, small, nonsmeary smoke particles.

  • Protein Residues are virtually invisible residues that discolor paints and varnishes. They have an extreme pungent odor.

  • Fuel Oil Soot occur when furnaces puff back, distributing fuel oil soot.

  • Other Types of Residue include tear gas, fingerprint powder, and fire extinguisher residues, all requiring cleanup.

Friday, July 1, 2011

4th of July Safety

The fourth of July is a festive time to celebrate our country, but don't let your holiday be marked by carelessness. The latest CPSC estimates a total of 8,600 hospital emergency room treated injuries in 2010. Don't let you or your loved ones become a part of the 2011 statistics by following some basic fireworks safety tips:

  • Never allow young children to play with fireworks. Although sparklers are seemingly safe, they burn at high temperatures that can easily ignite clothing.

  • Only allow older children to use fireworks under close adult supervision.

  • Set off fireworks outside in clear area away from buildings, dry leaves, or other flammable materials. Be sure other people are out of range before lighting fireworks.

  • Keep a bucket of water nearby for emergencies and for pouring on fireworks that fail to ignite or explode.

  • Do not try to relight or handle malfunctioning fireworks. Soak them in water and throw them away.

  • Never light fireworks in a container, especially one made of glass or metal.

  • Keep unused fireworks away from firing areas.

  • Store fireworks in a cool, dry place. Check instructions for special storage directions.

  • Observe local laws.

  • Never have any portion of your body over a firework while lighting.

  • Do not experiment with homemade fireworks.


Sandy Hayden